Made to your measurements · Cut in certified European ateliers
Shipping and returns.
Where we ship
We ship across Europe. Shipping is free on orders above €250; below that, the exact cost is shown at checkout before you pay.
When your order ships
Production time depends on the speed stated on each product:
Made-to-measure tailoring is made at the speed you choose:
Returns — ready to wear
You may return ready-to-wear items within 14 days of delivery, unworn and with labels attached. Return shipping is paid by you — unless the error was ours (wrong item, defect), in which case we cover it and make it right.
To start a return, write to info@braveparticle.com with your order number. We reply within 24 hours on working days.
Returns — made to measure and made to order
Pieces made to your specifications are exempt from the legal right of withdrawal (Decree-Law 24/2014, art. 17.º — goods made to the consumer's specifications). A garment cut for one person cannot go back on a shelf.
In its place, a promise that matters more — the fit promise:
Defects
If something is wrong with a piece, write to us. Your legal conformity rights under Portuguese and EU consumer law are unaffected by anything on this page.